According to a new report by the BBC, self-checkouts have been a failure. It's not just because they take jobs from humans; customers frequently need help to use them, and retailers say they lead to increased theft. Some stores are moving away from the technology, but a 2021 survey of 1,000 American shoppers say they prefer it. Here's the full story. What's your opinion?
#Lifestyle #Shopping #Technology #SelfCheckOut
'It hasn't delivered': The spectacular failure of self-checkout technology
Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.Sam Becker (BBC)
- Never use it (16%, 49 votes)
- Use it if I have only a few items (47%, 141 votes)
- Prefer it in all circumstances (31%, 94 votes)
- Something else — explain in the comments (4%, 14 votes)
This entry was edited (4 months ago)
Elena ``of Valhalla''
in reply to Flipboard Culture Desk • • •@Flipboard Culture Desk I love the system that they have in some supermarkets where you scan things as you go around the supermarket (on a device that they provide) and then give the device to a cashier and pay.
it's faster than going through a fully served line, and most importantly I can fill my bags the way I want while I get my groceries without having to hurry, but then you still have a human at the end.
(it also requires a ritual to appease the RNG when you get to checkout, to avoid having to get everything out for a random check, but I already appease the RNG every time I play wesnoth, so that's not a big deal, right? :D )