According to a new report by the BBC, self-checkouts have been a failure. It's not just because they take jobs from humans; customers frequently need help to use them, and retailers say they lead to increased theft. Some stores are moving away from the technology, but a 2021 survey of 1,000 American shoppers say they prefer it. Here's the full story. What's your opinion?

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#Lifestyle #Shopping #Technology #SelfCheckOut

'It hasn't delivered': The spectacular failure of self-checkout technology

Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

^{Sam Becker (BBC)}

• Never use it (16%, 49 votes)
• Use it if I have only a few items (47%, 141 votes)
• Prefer it in all circumstances (31%, 94 votes)
• Something else — explain in the comments (4%, 14 votes)